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| Home > Market Place > Business > Helpdesk & Remote PC > SupportPortal 3.0 |
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| Title |
SupportPortal 3.0 |
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| Publisher |
Escon Information Consulting http://www.e-supportportal.com |
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| License type |
Demo $275.00(USD) |
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| Downloads |
170 |
Installations |
0 |
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| User Rating |
0 |
Editor Rating |
0 |
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| File Size |
2,583 KB |
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| Update Date |
2009-03-07 |
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| Operating Systems |
Windows2000,WinXP,Windows2003,Windows Vista Business,Unix,Linux,Linux Console,Linux Gnome,Linux GPL,Linux Open Source,OpenVMS |
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SupportPortal 3.0 Description by Publisher
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Mail : sales@e-supportportal.com | Tel : N/A |
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AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product"s features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right person at right time - Comprehensive Knowledge Base nd procedures - Manage SLA and get reports on support load and performance. A |
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SupportPortal 3.0 Review and Technical Forum |
SupportPortal 3.0
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